BIRT (Admin) Survey

Research by: Business Intelligence Reporting Team



Your feedback matters! We're conducting a short survey to assess the performance of theBusiness Intelligence Reporting Team (BIRT). Your insights will help us improve processes, address challenges, and better meet your needs.



QuestionsVery DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Expertise: How would you assess the support staff's knowledge and ability to address your issue, request, or inquiry?
Timeliness: How would you rate the support staff's responsiveness and efficiency in resolving your concerns?
Professionalism: How would you evaluate the courtesy and professionalism demonstrated by the support staff during your interaction?
Clarity: How satisfied were you with the support staff's ability to clearly explain the issue, outline next steps, and provide essential information to prevent future issues?
Overall Experience: How would you rate your overall satisfaction with the support experience?
Comments/Recommendations: